We Understand Property
Tessa the Operator
Our breadth of expertise far extends just normal everyday operations. Creating a sense of community and enriching the lives of our residents lies deep at our core. Our in-depth knowledge of the management rights industry, industry practices, caretaking responsibilities and Body Corporate responsibilities can only be learned from first-hand experience.
Headed by our Leadership team, our dedicated team is trained in paying attention to detail and are well-equipped to provide the best service for all owners and residents.
We currently hold a membership with ARAMA (Australian Residential Accommodation Managers Association) and our team actively keeps up to date on legislative updates and changes.
Our Directors and management team have an in-depth knowledge of how Body Corporates, Strata Titles, and Community Management Schemes work.
The operational management team for each building comprises the following:
Property Management
Senior Property Manager
Property Manager
Leasing Manager
Administration Assistant
Building Management
Facilities Manager
Cleaning Team
External Service, Safety, Maintenance
and Compliance Experts
Senior & Executive Team
Company Directors
Group Executives
Group Finance Team
Group Administration
The Tessa Experience
24/7 Access
24/7 access to your property file, wherever and whenever you want it with a secure, cloud-based system.
Inspections & Maintenance
Comprehensive routine inspections every 4 months detailed with photos.
Selection Process
Careful tenant selection with vigorous tenancy verification and compliance.
Body Corporate
Expert knowledge and personalised Body Corporate dealings with a proactive approach.
Maintenance
Open communication, consultation with clients prior to work commencing and highly trusted and skilled maintenance experts.
Trusted
Highly trusted and skilled staff. Our team of experts, from electricians, plumbers and gardeners, to fire safety and security, are some of the best in business.
Communication
Strong communication is our business - through email, phone, Skype, mail or appointment. Tailored to suit your needs, at your convenience.
Outgoings & Owner Disbursements
Ability to pay and monitor all outgoings, including Rates, Urban Utilities, Body Corporate Levies. With owner disbursements twice a month, it's your money, more often.
Technology
We utilise the latest in technology to more efficiently serve both owners and residents.